Terms of use

1. About these terms

These terms of use ("Terms") apply to your use of this website, operated by Spanish Tiles & Sanitary Ware Ltd ("Spanish Tiles", "we", "us" or "our"), of P.O. Box 174, Arusha, Tanzania. By using this website you agree to these Terms. If you do not agree, please do not use the website.

2. Use of this website

This website is provided to help you explore our products and services and to request quotations, catalogues and showroom visits. You agree to use it only for lawful purposes and not to interfere with its operation, attempt to gain unauthorised access to it, or copy, extract or reproduce its content by automated means.

3. Product information

We take care to describe our products accurately. However, photographs, room images and colours shown on the website are for guidance only. The colour, tone, texture and pattern of tiles, stone and other natural or manufactured materials can vary between production batches and may appear differently on different screens.

Product specifications, sizes, finishes and availability may change without notice. Please view samples in our showrooms and confirm the exact product, batch and specification before you order.

4. Quotations and orders

This website does not display prices and does not form an offer to sell. Requesting a quotation through the website does not create a contract. Prices, availability, delivery, payment and any other conditions are set out in the written quotation or invoice issued by Spanish Tiles, which will govern any purchase you make.

5. Made-to-order and cut-to-size products

Made-to-order items, such as fitted kitchens and wardrobes, wrought iron and marble or granite cut to size, are produced to your agreed measurements and specification. The terms that apply to these items, including lead times, measurements and installation, are those confirmed in your quotation.

6. Intellectual property

The content of this website, including text, photographs, graphics, logos and its design, belongs to Spanish Tiles or is used with the permission of its owners, including the manufacturers whose products we supply. You may view and share pages for personal, non-commercial use, but you may not copy, reproduce or use this content for any other purpose without our written permission. Brand names and logos shown on this website are the trade marks of their respective owners.

7. Links to other websites

This website may contain links to, or content from, other websites and services, such as maps, 3D tours and manufacturer websites. We are not responsible for the content, availability or privacy practices of those websites.

8. Limitation of liability

We aim to keep this website accurate, available and secure, but we do not guarantee that it will always be complete, current or free from errors or interruption. To the extent permitted by law, Spanish Tiles is not liable for any loss or damage arising from your use of, or reliance on, information on this website. Nothing in these Terms limits any rights you have under the laws of Tanzania that cannot be excluded.

9. Privacy

Our privacy policy explains how we collect and use your personal information when you use this website or contact us.

10. Governing law

These Terms are governed by the laws of the United Republic of Tanzania, and any dispute relating to them is subject to the jurisdiction of the courts of Tanzania.

11. Changes to these terms

We may update these Terms from time to time. The latest version will always be published on this page. This version was published on 28 October 2026.

12. Contact us

If you have any questions about these Terms, please contact us at info@spanishtiles.co.tz or visit one of our showrooms.

Read our privacy policy